Forum Discussion

CindyBetti-Sull's avatar
CindyBetti-Sull
Community Member
1 month ago

Localization Subscription Question

Hello,

I have a question about what happens to translated courses if your subscription ends and you don't renew? Do you still have access to the courses? Can you make edits to these courses if you don't have a current subscription? What do you lose when your subscription ends?

Thank you!

Cindy

3 Replies

  • Hello CindyBetti-Sull,

    Thanks for reaching out! Happy to help!

    Do you still have access to the courses if your subscription ends?
    You can still access multi-language course stacks in Review 360, and validators can continue to suggest changes. However, you won’t be able to access Articulate 360 to import those suggestions or open your courses without an active subscription.

    Your translated courses (and other Rise 360 content) will remain intact on our servers for up to six months after your Articulate 360 subscription ends. If you renew your subscription using the same Articulate ID during that time, you’ll be able to pick up where you left off.

    Can you make edits to these courses if you don't have a current subscription?
    No. Once your subscription ends, you won’t be able to edit or download your courses.

    What do you lose when your subscription ends?
    You’ll lose the ability to edit, export, or download your courses. Because of this, we recommend exporting any courses you want to keep before your subscription expires so you have a local copy.

    I hope this helps! Please let me know if you have any other questions!

    • CindyBetti-Sull's avatar
      CindyBetti-Sull
      Community Member

      Thank you for your reply. Sorry if this wasn't clear but I was referring to the localization subscription, not 360. So, if I were to purchase Localization and translate some courses, am I able to edit them if i do not renew localization but still have a 360 license? I believe I received an answer from the sales team. They said you can manually edit translated courses but they will not sync when making edits to the original course.

  • The reply above is for localisation. If your subscription expires you can still use the fiels you created.

    You should be able to edit but they will no longer be stacked