Forum Discussion
EricJohnson-5cc
8 years agoCommunity Member
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
KatieRiggio
7 years agoStaff
Oh no, Tricia! I'm really sorry this problem reared its head for this long.
While I'm glad to hear that you found a workaround, working on a C: drive should never cause this behavior. I hope you don't mind, but I've opened a support case with our Support Engineers on your behalf, so we can sort this out for you.
They're rockstars at nailing the culprit of such issues, and I'll follow along so I can share any needed updates here!