Long course

Hi Ric. Based on what you've shared, simply porting the manual text as is into e-learning courses might not make a huge difference on its own. That would just be the same material in a different form. But there are some other ways e-learning might be able to make this learning experience less overwhelming for people. For instance:

• If the manuals are dense and hard to understand, you could create e-learning courses that share the content using more conversational language and also show examples specific to the ways your students need to use Word.
• If there are instructions in the manuals that students are having trouble following, you could add screenshots and/or video tutorials to your e-learning version to make it easier for people to understand.
• If the manuals are poorly organized, moving the content to e-learning would give you an opportunity to rearrange the content in a better order, cluster similar content if it's not clustered already, and/or give sections better titles.
• If most of the manual is working for students, but there are a few areas they tend to struggle with understanding (and/or getting right on the test), you could make a short e-learning course to supplement the manuals and provide better explanations of the content the manuals aren't great at explaining.

Which of those ideas (if any) could work well is going to depend so much on your learners as well as what challenges they might be experiencing with the content and current learning process.