Forum Discussion
Loss everything after your update!! URGENT!
Actually, I found out that they are all shortcuts now. So instead of having a separate copy for each course, I now have the same shared file linked across all of them.
Obviously, you can’t create folders inside shortcuts, and to make things even worse, if I modify the main file, the changes are reflected across every single course.
Great job!
Hey amandaVERONELLI,
I’m so sorry this update has made it difficult to locate your team’s Rise content. Especially when you need quick access to so many courses.
From your follow-up, it sounds like you may have found the courses under Shortcuts. In the updated library, Team/Private folders, and Shortcuts are separate areas.
Shortcuts are simply another link to the original Rise course. They don't create separate copies. If you edit the course from your main dashboard, those changes will appear whenever you access that course via Shortcuts. This is the expected behavior.
Also, for your reference, users can create folders within Shortcuts. Those subfolders are only visible to you in the Shortcuts area.
That said, I noticed my teammate Jonathan is helping you through a support case. It looks like he sent you an email with some follow-up questions. I've updated your case with the feedback you shared here, so he can be kept in the loop.
If your Team Folders are still absent when clicking on Private & Team Folders, please let us know. We're happy to investigate this further!