Forum Discussion
Loss of AI options
On installing the .101 June version, I've lost the AI options.
1 Reply
Hi AnthonyCegielka,
Sorry to hear that you ran into this issue.
I checked your account, and the AI assistant should be active. Can you please verify with your network team if all endpoints listed in this article are reachable? You'll also want to ensure you're signed in and have an active session in the Articulate 360 Desktop App. You can try signing out and signing back in to see if this helps.
If the endpoints are reachable, and signing out and signing back in again doesn't help, try repairing your Storyline 360 installation. If the issue persists, please open a case with our support team here so we can have a support engineer take a closer look at why the AI assistant is not working properly on your installation.
