Forum Discussion

MorganAllen's avatar
MorganAllen
Community Member
4 years ago
Solved

Mac M1 With Parallels: Articulate Storyline is Blurry

Hello everyone,  I am hoping someone will have an answer for me as this has been driving me crazy. I have a Mac with an M1 chip with high screen resolution. I downloaded Parallels so I could run A...
storyline 360
  • MorganAllen's avatar
    MorganAllen
    4 years ago

    Hi John,

    I have tried everything in this article with no luck. 

NatasaVizin's avatar
NatasaVizin
Community Member
31 days ago

all other apps are crisp and sharp. only articulate ist totally blurred. a pain in the eye. any plans on that?....

LucianaPiazza's avatar
LucianaPiazza
Staff
31 days ago

Hello NatasaVizin, 

Great call using a display with no Retina resolution, as we've found this to be a helpful best practice for a Windows virtual machine!

I did want to mention that the optimal display settings in your Windows environment are 1920x1080 resolution and 100% scale and layout. Here’s a guide on accessing your display settings in Windows.

If you have any other questions or you're experiencing something different after checking your settings, feel free to share a screen recording of this behavior in this thread or privately in a support case. 

Looking forward to hearing from you!