Forum Discussion
Malware warning on Storyline files?
Hi community,
Malwarebytes returns a clean scan on my computer but when I go to open any Storyline file, it's being quarantined with the warning 'Malware.Heuristic.1001'. The location indicates Pr...
Hi Sarah, and welcome to E-Learning Heroes. 😊
Thanks for reaching out and sharing what you are experiencing with your files. I've opened a support case on your behalf so that one of our support engineers can take a look and work with you directly.
You should be hearing from someone soon.
Hi again,
I didn't get an email or a call yesterday. Is it possible to address this ticket today? I can't even build a new project with the current issue. Even starting from scratch won't work and I need to deliver a significant project by Friday for staff onboarding on Monday.
