Forum Discussion
SarahTaylor-fcc
4 years agoCommunity Member
Malware warning on Storyline files?
Hi community,
Malwarebytes returns a clean scan on my computer but when I go to open any Storyline file, it's being quarantined with the warning 'Malware.Heuristic.1001'. The location indicates Pr...
MariaCS
4 years agoStaff
Hi, Steve!
Thank you for reaching out!
You should hear from our team soon via e-mail, as I also opened a support case with our engineers on your behalf.
- StevenOrpurt4 years agoCommunity Member
Thank you Maria! Much appreciated.
I do see that your support team already sent an email with a solution (basically an uninstall/reinstall with a few bells/whistles). I'll give that a go later today when I have some downtime. Thanks!
- StevenOrpurt4 years agoCommunity Member
Thank you...resolved.
best! steve