Forum Discussion
SarahTaylor-fcc
4 years agoCommunity Member
Malware warning on Storyline files?
Hi community,
Malwarebytes returns a clean scan on my computer but when I go to open any Storyline file, it's being quarantined with the warning 'Malware.Heuristic.1001'. The location indicates Pr...
MariaCS
Staff
Hi, Steve!
Thank you for reaching out!
You should hear from our team soon via e-mail, as I also opened a support case with our engineers on your behalf.
StevenOrpurt
4 years agoCommunity Member
Thank you Maria! Much appreciated.
I do see that your support team already sent an email with a solution (basically an uninstall/reinstall with a few bells/whistles). I'll give that a go later today when I have some downtime. Thanks!