Forum Discussion

TerryArthur1's avatar
TerryArthur1
Community Member
6 years ago

Marker images are wrong

I have a marker interaction with loaded images.  When the user clicks the marker, it expands with text and an image.  On some of them, the image is not what I uploaded, but if you click to zoom the ...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
6 years ago

Hi Terry,

Thanks for reaching out and sharing what you are running into with your project.

We do have an issue we are looking into when duplicating markers:

  • Did you duplicate the marker that is displaying the issue?
  • Are you able to replicate the behavior if you create the marker from new without duplicating?

Do you know what version of Storyline you're using?

You can check by going to:
Help > About Articulate Storyline

We have this report for Updates 27 through 29, so I wanted to verify your version as well so that I can include it.

  • TerryArthur1's avatar
    TerryArthur1
    Community Member
    6 years ago

    Hi Leslie my SL version is below.

    [cid:image002.jpg@01D52AA4.12D80DD0]

    I probably did duplicate the marker at the time, and I have not tried to duplicate it. My fix was to delete them and rebuild.

    Thank you,

    Terry Arthur

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      6 years ago

      Thanks for sharing your workaround, Terry! One quick note - attachments don't come through when replying via email. Could you reply to the discussion here and add that screenshot of your build number back in?

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