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CourtneyVald333's avatar
CourtneyVald333
Community Member
7 years ago
Solved

Markers Not Re-Opening

Hi, I've tried to find a discussion thread on this elsewhere, but am not having any luck. I have multiple markers through my course (on various slides and layers) and I'm able to interact with eac...
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    2 years ago

    Hi everyone,

    I have some great news to share. We just released another update for Storyline 360. In Update 86, we’ve included important fixes and new features.

    One of the new features we’ve included: 

    • Fixed: Markers on a layer didn't open when learners revisited them.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you have any questions.

AnnSlaunwhite's avatar
AnnSlaunwhite
Community Member
4 years ago

I am having the same problem. Markers on a layer work on first visit but don't work if I proceed to the next slide and then come back to them.

I tried copying all the elements on that layer to a new slide and the formatting worked fine. Markers work on first and subsequent visits.

I have markers on the base layer of several more slides in this project that work fine. It's just the ones that I add to additional layers that don't work properly. 

Edit: I have used markers on secondary layers in a previous course with no issues. The properties seem to be the same for those as for the ones that are not working properly.