Forum Discussion

CourtneyVald333's avatar
CourtneyVald333
Community Member
7 years ago
Solved

Markers Not Re-Opening

Hi, I've tried to find a discussion thread on this elsewhere, but am not having any luck. I have multiple markers through my course (on various slides and layers) and I'm able to interact with eac...
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    2 years ago

    Hi everyone,

    I have some great news to share. We just released another update for Storyline 360. In Update 86, we’ve included important fixes and new features.

    One of the new features we’ve included: 

    • Fixed: Markers on a layer didn't open when learners revisited them.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you have any questions.

LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
4 years ago

Hi Ann,

Thanks for reaching out and sharing what you are experiencing in your project.

We do have an open issue specific to markers on layers not opening on revisit. I've added this conversation to our report so that we can share any updates with you here.

Current workaround:

Change layer properties when revisiting to "Reset to initial state"

BrendanMannion-'s avatar
BrendanMannion-
Community Member
4 years ago

Hi Leslie,

I have experienced the exact same issue described here.  Has there been a resolution to this? (I'm not currently on the latest version of Storyline so if a fix has been applied I will update)

My issue - Markers with a 'visited' state working fine - able to click, close, click again when on the slide.

If I click next, then return to previous slide with the markers on, the markers no longer open when clicked.

I am using the visited state of the markers to enable the next button, so to 'reset slide to initial state' when returning, which is a solution above, means a user has to go through them all again if they skip back, which isn't ideal. I'm hoping there has been a solution to this.

Thanks in advance!