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CourtneyVald333's avatar
CourtneyVald333
Community Member
7 years ago
Solved

Markers Not Re-Opening

Hi, I've tried to find a discussion thread on this elsewhere, but am not having any luck. I have multiple markers through my course (on various slides and layers) and I'm able to interact with eac...
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    2 years ago

    Hi everyone,

    I have some great news to share. We just released another update for Storyline 360. In Update 86, we’ve included important fixes and new features.

    One of the new features we’ve included: 

    • Fixed: Markers on a layer didn't open when learners revisited them.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you have any questions.

SGThompson's avatar
SGThompson
Community Member
2 years ago

I have the same issue plus one additional point: The marker on the base layer will no longer open when accessed/clicked during slide revisit. Additionally, I want the "next" button to only show once all four buttons + the marker are visited. However, I have to return to the base layer to make that happen. Without the marker, I can do that, but as soon as I include the marker, it no longer works.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Jennifer and SG,

    I'm sorry to hear that you ran into this issue as well. The bug discussed in this thread is still open, but we'll be sure to leave a message here as soon as a fix is released for it. 

    SG,

    I fixed your project file for you. You had a duplicate marker on Layer 4 that was cover the marker on the base layer that needed to be clicked to make the 'Next' button appear. Deleting this layer corrected the behavior. I've attached your fixed project file.

    • SGThompson's avatar
      SGThompson
      Community Member
      2 years ago

      This is still not working for me - the marker-fixed.story file. When I return to the slide, I can no longer open the marker.

      • JoseTansengco's avatar
        JoseTansengco
        Staff
        2 years ago

        Hello SG, 

        Sorry for the confusion. I fixed the navigation for the "Next" button, but for the marker to work on revisit, you'll need to set the revisit behavior of the slide to "Reset to initial state". 

        I understand that this will reset the progress made on the buttons in the slide, but we are still currently tracking a known issue that causes markers to not work properly when the revisit behavior is set to either "Automatically decide" or "Resume saved state". We'll leave a message here when we have any new updates to share!