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SusanNabonne304's avatar
SusanNabonne304
Community Member
4 years ago

Master slides Randomly Changing

Hi,

Has anyone experienced master slides randomly changing since the latest update? 

I opened the file, check for something but did not make any changes. I closed the file (I do not recall if I saved or not) and come to find out there are several slides where the master slide background was randomly changed.

 

 

14 Replies

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Sorry you're experiencing these issues, Susan!

    Let's start with these tactics to get things running smoothly again:

     

    • Be sure to work on your local drive (typically your C: drive)—as working on a network drive or a USB drive can cause erratic behavior.
    • If this only happens in one specific project, try importing the slides into a new blank project to see if that helps.
    • Run a quick repair for Storyline if you see this behavior in all projects or if the above tips don't fix things.

    If you still see random changes, connect with us in a support case so we can take a closer look. We'll reach out soon after testing!