Forum Discussion
May 27, 2025 (Build 3.100.34725.0)
Hey Steven, I'm still experiencing crashing, now to the point where it just doesn't work.
I'm running Win 10 Enterprise. 11th Gen Intel(R) Core(TM) i9-11950H @ 2.60GHz 2.61 GHz. 64 GB RAM. files are local on 1 TB SSD with 400+GB free.
I do not have Admin privileges so can't run a repair, will have to call that in (uffda!). Will probably uninstall and reinstall next. Would like to go back a April version which ran fine (go with gut and never install latest update), but have gotten too far along with new. Have a feeling it's related to new accessibility function that I'm not using, seems to be the only new thing ...
It seems to crash on save almost all the time now. I did save a new version (file name/date), then redid the changes from previous crash, plus a few more, but crashed on new save. Also crash on another project file, so not file-specific.
I am not having any issues using other memory-intensive software like Adobe After Effects, Premiere, Audition, yadda,
as well as large Techsmith Camtasia files.
I cannot share file.
Thanks!
Hi PaulOlsen-5414e!
Thanks for following up. Sorry to hear that you're still struggling with frequent Storyline crashes!
Your PC specifications are definitely sufficient for authoring in Storyline. While you wait for your teams Admin to assist with the repair, I'd be curious to know if downgrading to the previous version of Storyline 360 corrects the behavior.
Let me know how it goes!
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