Forum Discussion
Media Library Dissapeared from Storyline 360
Has Storyline 360 eliminated the media library? I can no longer access the Media Library. Previously, I could access it by going to View/Media Library. Now I cannot locate the Media Library at all.
Hi Sherri,
Media library is still a part of Articulate 360, and Storyline! You should be able to see it from the View tab or you can access it using any of the options below:
- Go to the View tab on the Storyline ribbon and click Media Library.
- Right-click an asset on any slide in your project and choose Show in Media Library.
- Go to the Insert tab on the ribbon, click the drop-down arrow below Picture, Video, or Audio, and then choose Media Library. (Using this method, the media library will automatically close after you insert an asset into the slide.)
Also, if you are looking to search and add new items, you'll find that on the Insert tab:
If you're still not seeing the option within the View tab, it would help if you can share a screenshot of the entire top toolbar so that we can see what you're seeing. Also, it's worth checking what update/version of Storyline you have open going to the "Help" Tab -> "About Articulate Storyline".
Let us know, and we'll be here for next steps!
- SherriWest-9a31Community Member
- PhilMayorSuper Hero
You need to update your version of SL360 it is on version 35 now
- RenGomezStaff
Hi Sherri,
Thanks for sharing those additional details! Phil's right, you can see our latest version here. Try updating Storyline first, and if you're still running into that error, let us know, and we'll help you troubleshoot further!
- GillChesterCommunity Member
Can I just check.....I'm running v36 and the media library seems to no longer allow you to export images in bulk?
Is this part of the issue above, a new issue or has this feature been removed?
- PhilMayorSuper Hero
Still works for me, the button is on the right
- GillChesterCommunity Member
How strange as you can see in the image I included it’s gone from my install. Any ideas Articulate people?
- GillChesterCommunity Member
We have worked out the issue. If you access the Media Library from the insert tab the other options aren't available. This makes sense as you aren't inserting an image but if very different to how things normally work in SL as normally tools/wizards aren't different depending on where you access them.
- PhilMayorSuper Hero
That makes sense, still an oddity though,
- JHauglieCommunity Member
Using SL360 v3.40.22208.0
Media libary option under "Insert --> Pictures" has disappeared overnight. I used it several times yesterday but it's now absent. Restarted SL360 multiple times. Having to navigate to "View --> Media Library" is ok but flaky functionality is reserved for piecrust, biscuits, and relatives, not SL360....
<cue_polly_purebread>Where, oh where has the library gone...?</cue_polly_purebread>
Thanks
JoeH
Hi Joe,
Thank you for bringing this up, and I appreciate the screenshot! And poeticism. 🙂
As a good next step, can I have you install a fresh copy of the app to see if that helps bring back those options?
If they are still missing, please let our Support Engineers know. We'll dig further to restore those elements!