Forum Discussion
BeccaLevan
4 years agoCommunity Member
Happy to see my teammate, Phil, is lending a hand, Jonathan! I see Phil emailed a follow-up to you, so I'm hoping you keep at this with him to reach a resolution. I'll follow along in your case to provide any helpful feedback for folks here!
Claudia, I'm sorry to hear you're still facing this, and we want to help! I'd encourage you to also reach out to one of our support engineers here. They are fantastic and happy to help!
In the meantime, I'm hopeful that Christian will chime in with an update!