Forum Discussion

JennTorres's avatar
JennTorres
Community Member
3 years ago

Microlearning Completion

Hey all. I'm trying to get our microlearning courses to read "Completed" on our LMS but so far, they're only reading "In Progress" when a user has finished. I've checked the settings on the Export m...
rise 360
MatthewLenz-a67's avatar
MatthewLenz-a67
Community Member
2 years ago

Hello, I tested in the SCORM Cloud with the attached results. Does this indicate an issue with the LMS or something else?

I've tried to open the driverOptions.js file but it will not open on my computer for some reason. Any ideas there?

Thank you

MatthewLenz-a67's avatar
MatthewLenz-a67
Community Member
2 years ago

As a follow up, I saved each block in the microlearning as a template and imported them into a course. Republished to the LMS and it marked complete no problem. I did tell my team I would continue to troubleshoot and test so would still like follow up when it's available. Thanks!

  • AngeloCruz's avatar
    AngeloCruz
    Staff
    2 years ago

    Hi Matthew! Have you reached out to your LMS regarding your concern?

    We don't offer advice on customizing or modifying the published output to work in a specific LMS environment. I would suggest opening a support case first with your LMS team to see if they have any opinions regarding the matter or if they'll find something that's causing the issue.

    You can also generate a debug log for your Rise 360 content as this may help your LMS admins with the investigation.