Forum Discussion

HunterBlake's avatar
HunterBlake
Community Member
2 months ago

Missing Feedback in Review 360

My COO submitted comments to a Review 360 course. Each time he was told that I would be notified. I did not receive any emails that there was feedback. I went to the site and there is no feedback the...
Articulate 360
Review 360
KellyAuner's avatar
KellyAuner
Staff
2 months ago

Hi, HunterBlake!

Great call opening a support case. I see my teammate, Phil, is working on this, so they'll be in touch shortly via email.

  • HunterBlake's avatar
    HunterBlake
    Community Member
    2 months ago

    Phil said he is not able to find anything so have my COO reboot and try again. Not the message I want to give to him especially since other people had this happen a couple of months ago. Any other ideas? I have tried uploading a new version to see if that would make them show.

    • EricSantos's avatar
      EricSantos
      Staff
      2 months ago

      Hello HunterBlake​,

      Thanks for sharing Phil’s suggestion regarding this case! Please feel free to reply to the email thread so all information stays in one spot. That helps us keep everything organized while the support team investigates.

      I also added your feedback in the support case to let Phil know that you followed up here in the E-Learning Heroes Community.

      Thanks again, and let us know if anything changes.