Forum Discussion
JackieFurr
10 months agoCommunity Member
Missing Images
Today I was making updates to a course and I am receiving a note on some of my images that they are unavailable. The trigger that went along with the image is also not showing. All images were dow...
JoseTansengco
10 months agoStaff
Hi Jackie,
Happy to help!
Can I ask where these images were taken and how were they added to your Storyline 360 course? And, is the issue happening even if you publish your Storyline 360 course?
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so I can check what's preventing the images from loading properly? We'll delete it when we're done testing!
- JackieFurr9 months agoCommunity Member
Good morning! The images were downloaded from our iStock account, and I inserted them using insert picture. I'll check with my manager to be sure but I think I can share the file through a private support case. Thank you!