Forum Discussion
Missing lists in Review360 exported from Rise
Hello, I've been working on a project in Rise which includes a lot of bulleted, checkbox and numbered lists. So far, they all worked fine until today, when I noticed they're all gone from the training exported to Review360. There's a blank space where they previously were. I did not add any changes to the lists themselves, just some edits in texts in different sections of the course. I refreshed the review page, exported the course again 3 times and nothing helped, lists still missing.
I can't link the training for security reasons, but maybe somebody has experienced a similar problem recently? Is it a bug or something? It would be great to find a solution, as I need to show the latest version to my stakeholders.
Thanks!
1 Reply
Hello MarlenaRaszka,
Sorry to hear that you ran into this issue.
As a troubleshooting step, please try republishing your course to Review 360 to see if this helps. You can also try importing all your lessons into a new Rise 360 course or recreating some of the lists in case your course experienced some form of data corruption. We're not seeing this issue being reported by other users, so it looks like this is an isolated incident.
If the issue persists, please open a case with our support team here to connect with a support engineer for further troubleshooting.
