Forum Discussion
DavidTashiro-71
7 years agoCommunity Member
Missing photos, illustrations, icons and videos from the content library?
Can anyone help with missing photos from the content library? When I first open Storyline 360 I have 15 to 20 photos, but then the rest do not download. Is there a setting in the setup or am I mis...
LeslieMcKerchie
7 years agoStaff
Hello David and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know what you are experiencing when trying to use the Content Library.
I'd work on allowlist the domains listed in this article for Content Library use as a start and let us know if that works better for you.
If you're still having trouble, we may need to share some additional information for your firewall, so feel free to reach out to our support team directly here.
- LaraMcKinnon7 years agoCommunity Member
Or did you change the default display order? Sometimes I can see photos after I have loaded a few screens.