Forum Discussion
Missing photos, illustrations, icons and videos from the content library?
Can anyone help with missing photos from the content library? When I first open Storyline 360 I have 15 to 20 photos, but then the rest do not download. Is there a setting in the setup or am I mis...
Hi
Content library for illustrations have disappeared. This has happened numerous times after Storyline updates. Can you confirm when you are going to start testing updates before release so users dont keep on having this experience?
Thanks
Hello Malcolm!
Sorry for the trouble! We are also seeing intermittent performance issues when searching the content library for images, illustrations, and videos. To confirm, this isn't an issue with the update but an outage with one of our providers. We are working with our providers to resolve this! I'll let you know as soon as this is resolved.
You can select Subscribe to Updates on https://articulatestatus.com to receive notifications when the Content Library is fully back up and running.