Forum Discussion
Missing photos, illustrations, icons and videos from the content library?
Can anyone help with missing photos from the content library? When I first open Storyline 360 I have 15 to 20 photos, but then the rest do not download. Is there a setting in the setup or am I missing some information to be able to get images from the content library?
thanks,
David
17 Replies
Hello Operations L&D,
As you can see from the conversation above, we did have intermittent issues. The content has been loading as expected since Lauren shared the update above. If you are still experiencing a problem, don't hesitate to get in touch with our team directly here so that we can help get you back up and running.
Thanks for the help
Malcolm
Enabling people living with disability to live the life they choose
This email and any attachments may contain confidential and/or privileged information. If you were not the intended recipient, we ask that you
please notify the sender and delete the email and any attachments immediately. The content of this email should not be reproduced or otherwise
republished without the sender's consent. Any unintended use by the unintended recipient is unauthorised and unlawful. No client privilege is
waived by receiving this email in error. We do not accept any liability in connection to this email or attachments from any harmful software, defects
or error. Please consider the environment before printing this email.
No problem, Malcolm.
Your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
