Forum Discussion
Missing SL 360 File
Aw, man. I had this problem a few months ago over the course of a few days. I was able to find one file (I tried so many things that I don't even remember how I recovered it) but not the other. I don't think Storyline likes the way OneDrive works. Even if you're working on your Desktop (which is always connected and constantly backing up to OneDrive), I think it fails to see it as a local drive if it's syncing to OneDrive.
Ultimately, I stopped using OneDrive and switched to a different backup solution. I've had no problems since then. I'm curious to see if others have some insight on what's happening!
Thanks for responding. I will check with my IT department and run your thoughts by them, because something tells me this is going to happen again. The good news is that I recovered the file as follows: Since it was in Review 360, there is an option to download the project. If I had not located this download ability, I would have lost six days of work. I guess the workaround is to publish to Review 360 daily, as a backup, but that is such a nuisance!
I submitted a case/ticket. Hopefully, Articulate will have a solution to eliminate this in the future. Thanks again!