Mobile Play button Storyline 360 block in Rise

I've created a case. Thanks.

Hi there, I checked in on your case, and I see that Eric recently sent you an update. It looks like he didn't see a play button on the Storyline Block when testing your file in SCORM Cloud on a desktop computer. He found everything to be working as expected.

If you have any questions about what he shared with you, please let me know! 

Hi, has there been any development in regards to the play button feature being turned off. It really does need to be gotten rid of so that the Rise course is seamless. So odd that it's there and means blocks will be no good for us, which therefore means neither will Rise. These little quirks are really starting to add up, making Articulate not the ideal solution for us. A pity but c'est la vie :-(

Adding to this thread. If we're stuck with the play button for Storyline blocks on mobile, can it at least display a thumbnail of the content behind the play button instead of an incredibly disruptive black box with a play button?

Just adding my +1 to this conversation. I currently have a simple slider interaction block in my Rise course, but the big ugly black box and play button really do not provide any added value or functionality to Rise.  While it has been stated that this is "expected behaviour" I cannot find anything on WCAG that states the need for this. While it is a pain, its not enough to stop me adding basic SL interactions to my Rise courses, I would simply like the options mentioned above; to turn this feature off, and/or at least add a poster frame of the SL interaction rather than a big ugly black square. 

I agree i have no play button in desktop, but it mobile it shows up. I'm just using it for animations and images, not sure why i need a play button to show an image.

Hi there. I'd like to add to this as well if I could. I'm using a Storyline Block in Rise to act as an automatic completion when people press the final continue button. The Storyline block is after that continue button and it set to trigger completion. This works fine (great, actually) on desktop, although the block take a couple seconds to load before it will register completion.

However, on mobile, the completion block, which only consists of our organization's logo, comes up with the play button. Users then have to 'play' the block on mobile for the completion to trigger. I'm trying to figure out how to make the Storyline block automatically play in Rise without users having to play the block to register completion.

The purposes here being to increase our completion rates by preventing users from closing the lesson window at the conclusion section without clicking the "Exit" button, which we've found people often miss, opting instead to close the window under the impression that their completion is registered. There are clear instructions to do so, but we also know how good users are at following directions. 

Any advice, direction or suggestions about doing this would be greatly appreciated. Thanks!

I have read many threads, it's a shame that the team never bring any change to the software. There are threads from around two-three years, but still no solution. There's no point in purchasing this, so disappointing.

I'll add another current voice to requesting this. Can't believe the 'expected behaviour' has not been added to in 4+ years with this. At the very least, let us theme the colours of the background and play button and perhaps a text prompt within the feature (everyone's thumbnail idea would be nice too).

I wish it wasn't becoming so common for me to look up how to work around something by Articulate, find a post from someone else 4+ years ago, a positive word from an Articulate staffer and zero action.

Hi Larry!

In the July 2021 update of Storyline 360, we added a cover photo feature that allows you to choose your own image that will appear when you view the Storyline content on a mobile device, including in Storyline Blocks! Read more about that feature in the article below:

• Choosing Player Features