Forum Discussion
Mouse/Cursor out of Sync
When recording my screen in replay all seems OK, however, when I play back the screen record, the mouse is out of sync with where it should be. As I'm creating training videos, it is important that ...
Hi Zoe,
Sorry you're hitting this snag, and thanks for letting us know you've already tried adjusting the screen resolution.
Our team also uses Macs with Parallels desktop, so we're familiar with the set-up. Have you already double checked that you're following these recommendations?
If so, are you using Replay 1 or Replay 360?