Forum Discussion
PaulaFlahert
9 years agoCommunity Member
Mouse/Cursor out of Sync
When recording my screen in replay all seems OK, however, when I play back the screen record, the mouse is out of sync with where it should be. As I'm creating training videos, it is important that ...
KatieRiggio
6 years agoStaff
Hi Brooke,
I'm happy to work closely with you to sort the syncing issue. Could you help me with these details?
- Since you're using Articulate 360, can I have you record a sample screencast in Storyline 360 and see if the issue happens there? Here are the steps.
- Could you let me know the dimensions you use when recording your screen with Replay 360?
These clues will help us determine our next move. I'm excited to hear back!
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