Forum Discussion
Mouse/Cursor out of Sync
When recording my screen in replay all seems OK, however, when I play back the screen record, the mouse is out of sync with where it should be. As I'm creating training videos, it is important that ...
Hi, Michael, and welcome to E-Learning Heroes! ✨
I'm sorry you're experiencing an incorrect cursor position when using Replay. Good call on changing the display setting to 100%!
Let's try this as the first step to troubleshooting: instead of recording the full-screen, can you try to select the region where your content appears?
Let me know if that works!
Hello Maria and thanks for the feedback.
Unfortunately, it doesn't work in full screen mode either. I noticed that I can record in "Peak" without any problems. No black border and the cursor synchronization works too. I think there is a bug in Rise, can that be?
