Forum Discussion
Mouse/Cursor out of Sync
When recording my screen in replay all seems OK, however, when I play back the screen record, the mouse is out of sync with where it should be. As I'm creating training videos, it is important that ...
Hi, Dakota.
Thank you for opening a support case with our engineers! I see you're working with my teammate Rowie, who e-mailed information on some steps to try. Please reach out to Rowie if you have additional questions, but just to recap for anyone else who might find this discussion:
- Follow the steps outlined here: Replay 360: How to Fix Unexpected or Erratic Behavior.
- If the issue persists, check the Windows DPI settings and switch it to 96 DPI - this is an older article, but the information still applies.