Forum Discussion
Moving quickly on your feedback to improve team folders
Hi everyone,
On October 4, 2023, we launched team folders for Rise 360 in a public beta.
This was one of our most requested enhancements. With team folders, you and your team can now organize an...
Hey everyone! We know you've got lots of questions and requests and wanted to give you an update on what's been going on. It's been a busy week! We've been collecting your feedback and using it to make improvements that we hope make your team folders experience even better.
But before we get into that, how about some numbers?
As of October 12, 2023:
- 2,801 Everyone permissions added to folders
- 13,544 Everyone permissions added to content
- 13,565 team folders created
We're excited to see how many of you are embracing the new collaboration features. Being able to give collaboration access to everyone in your organization at once is clearing up roadblocks. And creating a shared folder structure that works for your entire team is helping everyone work together better.
Here's what we've done since feature launch to improve your team folders experience:
- Bookmarks has been renamed to My View
- Personal has been renamed to Private
- Added an All Content section that offers a sortable view of all the files you've worked on, no matter where they are in your dashboard
- Added a Shared with Me section that contains just the files you're collaborating on
- Added a sidebar menu folder tree to My View
- My View now includes a list view
- Added action options (duplicate, delete, etc.) to My View and search results cards
- Added a new Show file location card option to My View and search results that take you right to the actual file
- New training is automatically added to My View
- After you move a course, a pop-up appears in the lower-left with a link to take you to the file's new location
- When you create new training and click the Back to dashboard icon, you're taken back to where you were when you created the training rather than the top-level dashboard
We understand that team folders has been a big adjustment and are working hard to refine the experience. To make it even better, we need your feedback.
The most effective way to let us know what you'd like us to focus on next is via the beta feedback link at the top of your dashboard. We’re actively reviewing feedback gathered by that form and applying that to future updates.
Stay tuned!
Tim St. Clair above has described a similar experience. I've added my description here to effectively add to the discourse of confusion this update has created.
So here's something that's confused the hell out of me and something I believe needs to be looked at from a user perspective:
Let's imagine I'm part of a team license for Articulate. I've got four folders in my Rise area, Folder 1, 2, 3 and 4. These folders are all currently visible across "My View" and "Private".
I've got a course that is not in a folder. I move that course into Folder 2. The pop up comes up and I follow it. Yup, the course is in Folder 2. Great.
If I go into Folder 2 from "My View" the course is not listed in the folder. However, if I go to Folder 2 from "Private", suddenly it's there.
When I move the course I don't have the option to add it to "My View". Weirdly, I can add a folder to "My View" without it also showing up in "Private" or "Team".
Is this a result of you changing Rise that has resulted in duplicated folders and courses between "My View" and "Private"? Because this has become very confusing and I've only just figured this out after two days of wondering what was going wrong. It seems in some aspects, "My View" and "Private" are two entirely separate locations but for others, they are not.
When a team member shared her course with me as a collaborator, I used to be able to move that course into a specific file in what's now "Private" View. Can I still do that or do I have to be the owner of the course to move it where I want? Thanks!!
Hi Sue! Your Private view is for content that you own with no other collaborators. Once collaborators are involved, your content becomes Shared or Team content.
You can create shortcuts in the My View section using folders, and you can combine your private and shared content in that section for easy access.
