Forum Discussion
Moving quickly on your feedback to improve team folders
Hi everyone,
On October 4, 2023, we launched team folders for Rise 360 in a public beta.
This was one of our most requested enhancements. With team folders, you and your team can now organize an...
I'll share something I posted yesterday in another thread.
It appears I can't delete a team folder without deleting the lessons too, and I can't move lessons out of a team folder into a private folder either. This morning, I wanted to remove a team folder, and the prompt warned me lessons would be deleted too. Once lessons are in a team folder, they don't appear to be movable to a private folder. So I created a new team folder as a temp and moved one of the lessons from the first folder to it.
I thought if the lesson was going to be deleted, I could recover it from the Deleted area or catch the Undo. I deleted the new team folder, saw the one lesson disappear (from the My View area), and clicked Undo. But it's gone. Undo did not catch the deletion, and the lesson isn't in my Deleted area.
Can this lesson be recovered? Why must lessons be deleted when deleting folders, especially team folders which are meant for sharing?
Hi Phil,
When you delete a team folder that contains lessons/courses, the content will also be deleted and sent back to the owner's deleted folder. Here, I can see the folder and course in my deleted folder.
You mentioned that you didn't find the deleted lesson/course in your deleted folder. Can you confirm if you were a collaborator on that lesson/course? If so, then you'll be able to recover the course in the owner's deleted folder.
Also, you should be able to move lessons/courses that you own into your private folder:
If you don't have the option to move courses into your private folder, this means that you are a collaborator on the course, and another author is the owner.
You can check out this article on organizing content in Rise for more info. I hope this helps!
Thank you, Lea. That explains my situation. I created the team folder that I wanted to delete, but the courses in the folder were created by the instructor I'm working with. I just walked to her office and we found the course, but we can't organize lessons and folders freely. She's been working in My View, and now this course can only be seen in her Private folders.
I'll share the link article with her. All the best.
