Forum Discussion
MP4 Captions Not Showing Up in Video Content - Rise360
I am using Camtasia to develop my video content. I have a finished video with captions exported. When I uploaded the MP4 into Rise360, the option for captions disappeared.
Hi Kelsey! So sorry to hear that closed captions are not showing up when uploading your video to Rise. I see case 03448016 open for you. Luiza, one of our technical support engineers has replied to you. Please check your email. You can work with her directly!