Forum Discussion
MP4 Videos Restarting in LMS When Clicking on Seek Bar or Video Controls
I am having an issue in Storyline 360 where whenever I include an MP4 video and publish to our LMS the videos don't seem to function properly. Once in the LMS, if you select anywhere on the seek bar...
If anyone gets a resolutions for this, I would love to hear what was done to fix it.
Thanks!
Hi Julie!
Sorry to hear that you are still encountering this issue!
I noticed you've opened a support case and have been working with my colleague Philam previously. It looks like Philam replied to your e-mail sharing some feedback. Since the behavior could not be replicated when testing in SCORM Cloud, he suggested reaching out to your LMS support to see if they can investigate what is happening from their backend when trying to use the video controls.
If you have any further questions for Philam, feel free to reply to him through your case!