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ArynDougherty-4's avatar
ArynDougherty-4
Community Member
9 months ago

MS Narrator Not Reading On-Screen Text

Hi folks! We're having difficulty with the MS Narrator screen reader picking up on-screen text and static content in our eLearnings. Narrator picks up on the interactive elements (buttons, sliders...
storyline 360
ArynDougherty-4's avatar
ArynDougherty-4
Community Member
8 months ago

Hi Phil! Yes, I'm navigating with up/down keys. When revisiting, the issue seems to only occur on slide layers, not the base content. 

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    8 months ago

    Hi Aryn,

    Happy to help!

    Can I ask if you were able to test your course using a different screen reader to see if the behavior is specific to MS Narrator? Storyline 360 courses work with the latest versions of NVDA, JAWS, VoiceOver, and TalkBack so we recommend testing with any of these screen readers. 

    If you can replicate the behavior using other screen readers, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

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