Forum Discussion

AliciaWallace-4's avatar
AliciaWallace-4
Community Member
7 years ago

Multiple response question broken?

Hi - first time poster, sorry if this is the wrong place. Built a quiz in Rise with multiple response questions and one of them marks the correct answer as incorrect. It also marks the incorrect a...
rise 360
MeghanMcKay's avatar
MeghanMcKay
Community Member
4 years ago

Just wanted to tag on to this to say that it is currently happening to us as well. (i.e., it is a current problem no specific to any one user). 

RE: Multiple Responses (MR) questions aren't behaving correctly in Rise. Incorrect feedback is being given on questions that are answered correctly, and it's happening within multiple courses of ours. 

I read in the other thread that this seems to occur when a MC is changed to MR, and the suggested solution to rebuild the question will fix this. I will rebuild the question per the suggestion, but just wondering if Articulate can confirm they are aware of this bug and whether it can be fixed?  

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    4 years ago

    Hey there, Meghan. We have this issue documented, but we haven't been able to reliably reproduce this behavior. We found one instance where Rise was looking for more "correct" choices than were available to the learner, leading us to believe that the question might have been updated at some point to remove the additional "correct" answers.

    The only solution right now is to remove and recreate the question. Now that we have question banks, hopefully you'll be able to speed up your quiz development time if you use questions more than once!