Forum Discussion

AliciaWallace-4's avatar
AliciaWallace-4
Community Member
6 years ago

Multiple response question broken?

Hi - first time poster, sorry if this is the wrong place.

Built a quiz in Rise with multiple response questions and one of them marks the correct answer as incorrect. It also marks the incorrect answer as incorrect, and with a slightly different colour scheme (I'm not sure but I suspect blue is usually supposed to indicate correct and black is incorrect?)

What am I doing wrong? This is the only question of 6 that is misbehaving and I'm very confused. 

Thanks in advance

20 Replies

  • RebeccaIsbell's avatar
    RebeccaIsbell
    Community Member

    I am still experiencing this issue as well and have tried all of the options in this thread and nothing as worked :-(

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello Rebecca and Cyd,

      Sorry to hear that you ran into this issue. 

      If recreating the question didn't work for you, try the following to see if they help:

      • Use a different browser when creating the interaction 
      • Create the question in a new Rise 360 course to test if it will work as expected there. If it does, save the block as a template and import into your original Rise 360 course. 

      If the issue persists, open a case with our support team here so we can investigate the issue further.