Forum Discussion
TerenceClinch-6
2 months agoCommunity Member
My AI generator isn't loading for Storyline
I see the AI Assistant in the corner of Slide View and Story View. It lists several options including Generate Image, Generate quiz, etc. However, when I click them I just see a blank white lightbox....
TerenceClinch-6
Community Member
Strange, I assume my trial is over but I don't see that, I just see a blank white screen instead.
JoseTansengco
2 months agoStaff
Hello TerenceClinch-6,
Chances are your trial to Articulate AI has expired, but the alert message should definitely not be a plain white box. Please try repairing your Storyline 360 installation to fix this, and let me know if you see the correct messaging afterward.