Forum Discussion
My AI generator isn't loading for Storyline
I see the AI Assistant in the corner of Slide View and Story View. It lists several options including Generate Image, Generate quiz, etc. However, when I click them I just see a blank white lightbox....
It's probably got something to do with the trail expiring, as others have suggested, but if your admin has updated your security profile, the firewall, etc., it could be affecting it as well.
For example: I'll periodically have to re-submit internet filter exceptions for the sites Articulate uses in the content library (i.e., images) when IT updates the firewall. And an increasing number of companies will just completely block all sites with anything involving AI (I had to get specific exceptions for those, too).
If your trial is still active and a repair doesn't fix it, I'd contact your admin.
