Forum Discussion
My Articulate 360 Storyline file simply disappeared
Hi,
I thought I'd post this here in case someone else encounters this issue.
I have been working on an Articulate 360 .story file for the last two weeks on and off, left if for the weekend and w...
Thanks for sharing the troubleshooting you've done, Sharon. Are you working on your local drive, which is typically your C: Drive? Is it just a single file that you're missing?
There may still be a working version of your project in your temp files. Here's how to check:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
- Change the file extension of the copy on your desktop from *.tmp to *.story.
- Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
