Forum Discussion
My post is greyed out and not sure why
I submitted a post and I just noticed it is greyed out. Based on research, it seems like it was flagged as "spam" but it is not. Attached is a screenshot of the post that is greyed out.
You shouldnt have to resubmit the case Robert, even though they responded, the case should still be OPEN so you can just reply to their email saying the repair Storyline option didnt work.
If for some bizarre reason the case has CLOSED, then you can submit a new case here:
https://access.articulate.com/support/contact/case
