Forum Discussion

KarenLee-4b8bdc's avatar
KarenLee-4b8bdc
Community Member
8 years ago

My Rise course won't load into the LMS (Cornerstone)

Hello everyone, For some reason I have a module built in Rise that will not load into my LMS. I have loaded other Rise modules without incident. This is the first module I have built that has a ...
rise 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Hi Suzanne and Karen,

We released a fix in Rise today to resolve the issue where you may see a double player-interface.js when exporting a Rise course with a Storyline block. Please export your course again and let us know if you run into any problems uploading to your LMS! 

  • AllisonZnachko-'s avatar
    AllisonZnachko-
    Community Member
    5 years ago

    Hello, this bug was fixed? I ask because I'm having issues with Rise courses loading in our LMS all of a sudden, after over 3,000 people have taken the courses. Both courses have Storyline blocks within a Rise course. I looked at the folders in the SCORM content folder/assets- I have two folders with random letters_numbers, and in each folder there is one file called 'player-interface.js'. Why are there two folders ? Do I need to delete one of the folders for it to work? And why would it just stop working on our LMS when nothings' changed? thank you for any help with this.  Allison 

    • AndreaPesaturo-'s avatar
      AndreaPesaturo-
      Community Member
      5 years ago

      Hi Allison, 

      Was there any fix for this? I have one course that we're struggling with getting to work for some users when we upload it to Cornerstone. 

      There are quite a number of Storyline blocks in it (~20) and I'm wondering if that is the issue. 

      Look forward to seeing if you found a fix!