Forum Discussion
Navigation settings
Hi
I have a Rise 360 course with multiple lessons and a quiz assessment at the end. My quiz is set to retry once only so after the second attempt, the user should restart the course.
The issue is that with the sidebar closed and Previous/Next buttons set to On, the user can simply navigate back to restart the quiz without restarting the course. Switching the Previous/Next buttons to Off means that once the quiz is complete, there is literally nowhere for the user to go, so they become stuck. Unfortunately, because this is a quiz, there is no option to add a block at the end to put a button in to move to the next lesson.
Any suggestions to get around this please?
Andrew
12 Replies
- Hi Andrew! I would suggest adding another lesson (after your quiz) with just a thank you note for taking the course, and then adding an exit button after that note!
To add the exit button, please go to: All blocks>Interactive>Button Block- Unfortunately, as mentioned, this will only work if you have the Previous/Next buttons set to On but then a user can use the Previous option to immediately return to a quiz and have two free attempts without restarting the course. If you switch the Previous/Next button to Off, this works perfectly for the quiz (x2 attempts only) but then once the quiz is complete, you are stuck with nowhere to navigate to. A possible solution is to run the quiz in a Storyline block and this means the 'Exit' block can be placed underneath (not ideal).
Hi Andrew, I'm sorry to hear the solution doesn't work for you. Would you mind sharing a screenshot of the Quiz Settings in your course? Thanks!
Here's a screenshot of the quiz settings although I'm referring to the Navigation settings above...
Hi Andrew, thanks for sharing your screenshot. It looks like you have the 'Require Passing Score To Continue' setting switched off and Quiz Retries = 1 so your quiz settings appear to be in order.
I tested a course with the following details:
- Previous/Next buttons set to On
- Sidebar closed
- A lesson added after the final quiz
When I navigate back to the quiz, it does not allow me to attempt the quiz again. If this isn't what's happening in your course, please open a support case using this link, and we'll troubleshoot your issue further. Thanks!
Hi Lea
Bizarrely, when I test this now, I'm getting the same as you. Whichever way I try to navigate back to the quiz, it immediately just shows the last result which is correct (no option to retry).
It could be that I'm looking at the wrong course, so I will keep an eye on this to see if I can spot where the issue was.
Thank you.
Andrew
Hi Lea
I think I have found a scenario where a user can get multiple retries of a quiz. The quiz in this scenario is within a Storyline block and is set to one retry only. The sidebar is closed and the Previous/Next buttons are set to off. As it's a SL block I'm able to add an additional block/lesson to end the course. However, if after two failed attempts, the user discovers that they can open the sidebar, they can simply navigate backwards slightly and then get two free tries of the quiz.
I work in a regulated environment and if this is discovered, we wouldn't be allowed to use this method.
FYI - the reason for using a Storyline block is because Rise doesn't have the ability for a question bank.
Any suggestions or have I exhausted everything now.
Andrew
P.S. Please, please can we get question banks into Rise? So many are crying out for this.
Hi Andrew, would you be able to share your Storyline quiz so that I can do some further testing? Thanks!
As for question banks in Rise, we're working on this feature and we hope to release it soon. So, watch out here for updates!
Hi
You want the Storyline quiz even though I have explained this work okay? Can you provide a private mail I can send the course to and advise how I send a Rise course?
Thanks Andrew
Hi Andrew! You can upload your Storyline course privately using this form. Once we receive your file, our customer support engineers will reach out to you directly and work with you to troubleshoot your course.
Hi
Sorry, you haven't answered my question regarding the Storyline. It's rise that is the issue.
It's now 2 months since the original request, it seems to be taking 7-8 days for each response. Is there a quicker support service I can use?
Andrew
