Need ideas for creating Email interactions: Hitting a Mental block!...

Hi Dan,

I'm happy to suggest. Reading your situation, I think a possible interaction in your course is a knowledge check, quiz type portion where the learner decides from a pool of options what might be the best response in an email sample. An instance where you can apply this is where you post a certain scenario and the learner chooses which best response will result to a reply or an action on the part of the email receiver. 

You may also try creating a slide where it mimics a certain email application like MS Outlook. This is where a step by step instruction can be shown on how to create a reminder for emails that have not yet received a reply. I do understand in MS Outlook macros can be set up to show a pop up on emails that need follow ups; also, in gmail, in the settings part, it can be tweaked to highlight emails that have not yet received a response. :)