Forum Discussion
Need to mark course complete even if the learner failed test
Hello Great People,
I have a small problem and need your support.
I have a Quiz only course. It's an assessment with 10 questions. Now I want to mark the course "completed" irrespective of the t...
Hello! I have tried all four options shown above. I even have the settings set to "4th Addition." All of the tests remain on the user's transcript as active, (not completed.) Even on the results pages (for Failure,) the only options are "Completed/Passed" or "Incomplete/Failed." If the user passes the test it is moved to "Completed." I have spoken to my LMS, they said the SCORM is not set up to "Complete" if the user Fails. The LMS is doing exactly what the SCORM is telling it to. I can't be the only one having this problem. Is there a way to "Complete" a failed test?
Hi George!
Happy to help!
Have you tried tracking your learner based on the number of slides viewed? When the learner reaches the last slide, a completion status should be recorded, regardless of the score they received on the quiz.
Also, a helpful way to ensure the SCORM package is working as intended is by testing your SCORM content with SCORM Cloud. If the completion status is reported as expected in SCORM Cloud, issues you observe through your LMS are likely specific to the LMS that's being used.
However, if the course fails to report the correct status in SCORM Cloud, it would be helpful to have a closer look at the .story file and test it on our end. Feel free to attach a copy here in the discussion or privately through a support case.
I did try it in SCORM Cloud and it says completed. However, it does not complete on the users transcript in our LMS. I don't know how I would test for that. Below is the results of the test in SCORM Cloud:
Sandbox Registration State
TEST Passed/Failed OMEGA
* Satisfied: false
* Completed: true
* Progress Status: true
* Attempts: 1
* Suspended: false
* Activity Objective #1
o Id:
o Measure Status: true
o Normalized Measure: 0
o Progress Measure: true
o Satisfied Status: false
* TEST Passed/Failed OMEGA
o Satisfied: false
o Completed: true
o Progress Status: true
o Attempts: 1
o Suspended: true
o Activity Objective #1
? Id:
? Measure Status: true
? Normalized Measure: 0
? Progress Measure: true
? Satisfied Status: false
o Runtime Data
? cmi.completionHi George,
Thanks for the additional information. If your course reported a "Completed" mark in SCORM Cloud, but the same course did not report the same status in your LMS, there's a possibility that the behavior is more LMS-specific than course-specific. I'd recommend working with your LMS team so they can check why your course reports the correct completion status in SCORM Cloud, but can't do the same in your LMS.
Feel free to open a case with our support team here if you need additional assistance!
