Forum Discussion
New Feature in Rise 360: Question Banks
Hi Igor,
Thanks for reaching out! I understand you're experiencing an issue adding questions from a question bank. I'd like to ask a few clarifying questions to help me troubleshoot.
- First, I'd like to confirm that you created your question bank as outlined here.
- Is this happening in preview mode in addition to the published output?
- Is there an issue loading any other part of your course?
I'll look out for your response!
- BarbaraKopf3 years agoCommunity Member
Hello Kelly
as I am having the same exact issue Igor was reporting, I thought I could answer the questions directed at him.
I created the question bank according to the outline.I am currently in preview mode.
I do not have any problems with any other part of the course. Questions I add manually are shown immediately. Only the question bank part looks like it is loading for ever to no avail.
Thank you for your help
- Crystal-Horn3 years agoStaff
Barbara, thanks so much for your reply here.
I see that you have a case with my teammate, Mcgem, where we seem to have narrowed down the issue to questions with images. If you've had a chance to try his version of those image files, please reply back to him with your results. We want to make sure you're all set!