Forum Discussion
NEW IN ARTICULATE 360 TEAMS: Transfer Content
Today we released a new feature that’s just for Articulate 360 Teams: transfer content. Now it’s easy to maintain control of your content when team members change.
The new transfer content feature...
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
Hi Amanda! It's possible to retrieve those courses, but you'll want to enlist the help of your IT staff. Here's how:
Step 1:
Add the user back to your team with the same email address they used before. Since the email address is no longer active, ask your IT staff to temporarily grant you access to it or to forward incoming messages to you. Then click the activation link in their email invitation.
After reactivating the user's team membership, your IT staff can disable the email address again. Most organizations find it's trivial to temporarily reactivate an email address to demonstrate that they have control over it. This is a safeguard for your organization, for us, and for the data being transferred to a new owner.
Step 2:
Remove the user from your team again and choose the option to transfer their content to someone else.
This article describes where the new owner can find content that was transferred to them.
Let me know if you have any questions along the way. I'm happy to help!
Thank you. I appreciate the quick response.
