Forum Discussion

RockHymas's avatar
RockHymas
Staff
12 months ago

New in Storyline 360: 64-bit App

Creating media-rich and other complex projects in Storyline 360 just got better. Thanks to the 64-bit app you'll enjoy faster authoring and increased stability no matter what you've got in the works...
storyline 360
  • RockHymas's avatar
    RockHymas
    6 months ago

    Hi, everyone. We appreciate all your valuable feedback on 64-bit Storyline 360! 

    As of May 2024, this app is no longer in beta. You can still share your experience in this discussion or the feature request form.

TomStrancaric's avatar
TomStrancaric
Community Member
12 months ago

Unfortunately, I can't get past the splash-screen on start-up. SL x64 just closes without error. All SL processes terminated in Win 10. 

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    12 months ago

    Hello Tom!

    I've opened a support case for you so our Support Engineers can work directly with you. With the beta, we want to ensure we have as much feedback as possible to continue enhancing this version of Storyline 360. You'll hear from our team shortly!

    • TimHillier's avatar
      TimHillier
      Community Member
      12 months ago

      I am having the same issue as Tom.  Just testing in a new Windows 11 instance in Parallels and it starts, shows first screen then all processes stop.  The first time it didnt even show the opening screen.  I have reinstalled and restarted a couple of times.  Now it shows the screen and then quits.  It is working fine on my Windows 10 instance, just not in this testing of Windows 11.  This is my first time working with Windows 11 so I could be doing something wrong with it as well.

      • StevenBenassi's avatar
        StevenBenassi
        Staff
        12 months ago

        Hi eLearning Development!

        Sorry to hear you've also hit this snag! Thanks for sharing the troubleshooting steps you've implemented so far.

        I've created a support case on your behalf so our support engineers can take a closer look into this behavior. You're in great hands working with them and they should be reaching out to you shortly.

        We can continue troubleshooting through your case to keep all information in one spot.

  • KyleSmith-4abfc's avatar
    KyleSmith-4abfc
    Community Member
    11 months ago

    Same issue as Tom S.  I'm running Windows 10 Home  22H2 Build 19045.3803 in VirtualBox 7.0.12 on Ubuntu 22.04.3 if that helps anyone who reads this.

    x64 splash screen, then it goes away.  And nothing.  I did uninstall, reboot, reinstall to the same result.

    32-bit seems to be working fine still.

Related Content