Forum Discussion
New in Storyline 360: 64-bit App
- 6 months ago
Hi, everyone. We appreciate all your valuable feedback on 64-bit Storyline 360!
As of May 2024, this app is no longer in beta. You can still share your experience in this discussion or the feature request form.
Sadly, will not open in Parallels for Mac.
Hi Ryan!
To clarify, are you finding that Storyline 360 64-bit isn't opening, but Storyline 360 is? Are you seeing an error message when trying to launch 64-bit?
I am using Parallels and haven't run into any issues when launching 64-bit. One quick step to try is uninstalling and reinstalling right from your Articulate 360 desktop app.
Please keep us updated!
- PhilMayor9 months agoSuper Hero
I have one parallels install on M1 Ultra where it opens everytime and one on M1 Max where it can never open. No difference in VM as they are a copy of one another.
Sent from my iPhone
- RyanSchwartz9 months agoCommunity Member
I have M1 Max. Doesn't open.
- StevenBenassi9 months agoStaff
Hi Ryan!
Sorry to hear that reinstalling the Articulate 360 desktop application didn't do the trick!
Not to worry! I've opened a support case on your behalf so our support engineers can investigate this issue further. You're in excellent hands troubleshooting with them and they should be reaching out to you shortly!
We can continue the conversation through your case to keep all information in one spot.
- RyanSchwartz9 months agoCommunity Member
That's correct. No error, just doesn't launch.
- RyanSchwartz9 months agoCommunity Member
Just uninstalled and reinstalled. looks like it's going to launch and just crashes.