Forum Discussion
New in Storyline 360: Cloud Backup (Beta)
Keeping track of project files can be difficult, especially when building courses with other team members. If you've ever lost a project file, you know how devastating it can be. Rebuilding a course...
After I upgraded to use this feature, the Comments panel (to display Review360 feedback) disappeared inside SL.
Hello Maura,
Sorry to hear that you ran into this snag.
Can I ask if you've tried redocking all of your panels to see if this helps? Additionally, can you confirm that the course is still present in your Review 360 dashboard? Review 360 comments only appear in Storyline 360 courses you've published to Review 360, so if the published course is no longer in your Review 360 dashboard, the comments section won't be available as well.
If the course is still present in Review 360, please open a case with our support team here so we can take a closer look at what's happening.
The course is still in my dashboard, but the storyline file isn’t published to the cloud.
I've emailed a support request. I just reinstalled to the latest version. My course is still in Review360 with comments. No comments panel is showing.
Hi Maura!
Thanks for following up!
Great call on opening a support case! I see that my teammate Mark just picked it up. I've added the feedback you shared to your case so Mark can be notified. You should be hearing from him shortly!
We can continue this conversation in your support case to keep all information in one place.
